FAQs
Product & Quality
- Museum quality matte 100% cotton Acid-free 300 gsm paper
- 10-color wide gamut pigment inks
Frames are not included by default, but you have the option to purchase the print with the frame. If frame is included, it will be mentioned in the purchase variations like “5×7 WITH FRAME”
Shipping & Delivery
- We ship from Canada
- It takes 1-2 weeks for you to receive the item depending on where you live
- For US and Canada it takes about 1 week
Yes, we ship to almost all countries in the world
- Yes, an email will be sent to you automatically the including tracking number as soon as we process your item.
- All shippings are with tracking
We’ll replace it for you for free
Gifting
- You can mark the gift checkmark during checkout
Yes, We offer gift wrapping. It is a beautiful matte gift wrap which properly wraps the item, either for tubes or flat mailers. Gift wrapping includes small wrapping material fee which you will see after selecting the gift option.
Yes, we’ll be glad to provide that for free.
Custom Requests
Yes, just contact us before placing an order and we’ll print in custom size.
Yes, many of our prints are customizable. For example, we can add your names on the print. If this is the case with that specific print, you’ll see personalization field at the product page.